About the Role
As a Salesforce and Applications Specialist, you will play a crucial role in ensuring the smooth functioning and optimization of various business applications within our organization. You will be responsible for designing, configuring, and supporting the implementation of software applications that cater to the diverse needs of our business operations. This role requires a blend of technical expertise, analytical skills, and effective communication to collaborate with different teams and stakeholders.
About Us
Over the past few years Coro has received $175M in funding and is one of the fastest growing Cybersecurity companies in the world. The funding is primarily being used to enhance the Coro Cybersecurity SaaS platform and for additional headcount growth, as Coro continues to expand globally.
Coro started in Tel-Aviv, Israel and is also headquartered in Chicago, IL with additional offices in New York, London, and remotely across the globe. As a global organization, Coro gives you the ability to work with people and teammates from around the world.
Coro’s AI enabled Modular Cybersecurity Platform is the only one in the industry specifically designed to provide Mid-Market customers with scalable and affordable “enterprise grade” protection for all of their priority threat vectors.
Responsibilities
- Configuration and Customization: Customize and configure software applications to align with business requirements and processes, utilizing available tools and functionalities.
- Implementation Support: Assist in the implementation of new applications or upgrades, collaborating with cross-functional teams to ensure successful deployment and adoption.
- User Training and Support: Provide training sessions and user support to ensure effective utilization of business applications across the organization, addressing queries and resolving issues promptly.
- Data Management: Oversee data integrity and security within applications, implementing best practices for data governance, access controls, and compliance with relevant regulations
- System Integration: Collaborate with IT teams to integrate business applications with other systems and platforms, ensuring seamless data flow and interoperability.
- Documentation and Reporting: Maintain documentation of system configurations, processes, and user guides, and generate reports on application performance and usage metrics.
- Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in business application management, and identify opportunities for process optimization and enhancement.
Skills and Experience
- Bachelor’s degree in information technology, Computer Science, Business Administration, or related field.
- Proven experience (3 years) in Salesforce: Sales, Service and CPQ.
- Proficiency in configuring and customizing business applications (e.g., ERP, CRM, BI tools)
- Proficiency in designing, configuring and customizing billing systems as – NetSuite, Zuora, Oracle, etc.
- Strong analytical skills with the ability to troubleshoot technical issues, conduct root cause analysis, and implement effective solutions.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
- Experience in conducting user training sessions and providing technical support to end-users.
- Knowledge of data management principles, system integration methodologies, and ITIL practices is preferred.
- Certifications in relevant technologies or project management (e.g., Salesforce Administrator, ITIL Foundation) are a plus.
Job Benefits and How We Work
- Competitive compensation and vacation package
- Essential Technology and Marketing
- World class product
- This is a HYBRID role in our Tel-Aviv office
What to Expect in the Interview Process:
- 20-minute phone interview with our Recruiting Team
- 60-minute Zoom interview with the Hiring Manager
- 30-minute zoom or in-person interview with the department head
- 30-minute Zoom interview with our People Team
As job positions at Coro open and are publicly posted, we encourage all applicants who believe they have the qualifications and would be a good fit for the position to apply.
Coro is an Equal Opportunity Employer. We embrace the value you can bring to our team through your commitment, skills and abilities, creativity, experience and diversity...not your skin color, sex, gender or otherwise. However you identify, if you’re passionate, good at what you do, feel aligned to Coro's mission, and feel you’re the right fit for an open position, we encourage you to apply.
